Privacy Policy

This Privacy Policy describes how Motrey collects, uses, and shares information about you when you use our website and services. By using Motrey, you agree to the practices described below.

1. Information we collect

Account information you provide (name, email, phone, role).
Order, request, and chat history within the platform.
Payment information processed by Stripe — we do not store card numbers.
Device and usage data (IP address, browser, pages visited) for security and analytics.
Location data when you use roadside-help features, only while the job is active.

2. How we use your information

We use the information we collect to:

Operate the marketplace — match requests with suppliers, process payments, deliver orders.
Communicate with you about your account, orders, and important service updates.
Improve our products and prevent fraud or abuse.
Comply with legal obligations in Qatar.

3. Sharing

We share your information with service providers when you initiate a transaction with them (e.g., your name and delivery address goes to a supplier when you place an order). We share with payment processors (Stripe), email delivery (Resend), and hosting providers as required to operate the service. We do not sell your data.

4. Your choices

You can access, update, or delete your account at any time from your profile page. You can also download a copy of your data or request deletion. Email hello@motrey.com for help.

5. Security

We use industry-standard practices to protect your data — encryption in transit, row-level security on our database, and least-privilege access for our team. No system is perfectly secure, so we recommend strong unique passwords and not sharing your account.

6. Children

Motrey is intended for users 18 and older. We do not knowingly collect personal information from children.

7. Changes

We may update this policy from time to time. We'll post the new version here and update the “Last updated” date at the top.

8. Contact

Questions? Email hello@motrey.com.